What is empathy?
Empathy is the experience of understanding another person's condition from their perspective. You place yourself in their shoes and feel what they are feeling.
https://www.psychologytoday.com/basics/empathy
Since my topic is based on canteens being small, there are a few things i need to consider. For example, the stallholders and the customers.
Canteen too small
Customer's point of view -No place to sit due to limited seats, due to limited space.
-Sick of queuing because canteen is so small that there is only one stall.
-Gulping down food because seat is being found at the very last minute.
-No time to eat
Stallholder's point of view -Being stressed out all the time as the queue is always so long.
(Above are all the possible thoughts i could think of.)
I feel that when a designer designs something for the very first time, you need empathy. One will only know how their design should be like after understanding people.
Empathizing is important as it guides us to the right direction.
Since my topic is based on canteens being small, there are a few things i need to consider. For example, the stallholders and the customers.
Canteen too small
Customer's point of view -No place to sit due to limited seats, due to limited space.
-Sick of queuing because canteen is so small that there is only one stall.
-Gulping down food because seat is being found at the very last minute.
-No time to eat
Stallholder's point of view -Being stressed out all the time as the queue is always so long.
(Above are all the possible thoughts i could think of.)
I feel that when a designer designs something for the very first time, you need empathy. One will only know how their design should be like after understanding people.
Empathizing is important as it guides us to the right direction.
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