Saturday, 28 February 2015

Canteen too small - Case study (Blog 4)

I did a case study on Shanghai Art & Design Academy.


(Shanghai Art & Design Academy)


The canteen in Shanghai Art & Design Academy has approximately 300 seats and has 7 counters. The arrangement of the seats provides just the right amount of space needed to walk pass and for queuing.

Image result for nafa school canteen Image result for nafa school canteen
(Nanyang Academy of Fine Arts)

Comparing it with NAFA's canteen, both of them has too little seats available for people to dine during the peak period. This shows that the size of the canteen is defined by the students. No matter how big and gigantic your canteen is, if there are a lot of students in the school, the canteen is still considered small.

Friday, 13 February 2015

Canteen Too Small- Research Sources (Blog 3)




Electronic sources

http://sheronologue.blogspot.sg/2014/09/wanderingseouls-day-27-of-143-cat-cafe.html




Books
Restaurant Success by the Numbers: A Money-Guy’s Guide to Opening the Next Hot Spot Paperback by Roger Fields
(Providing insight about creating and maintaining sound financial decisions while catering to a broad audience and reinforcing the importance of knowing customers with some interesting facts. e.g Eighteen to twenty-four year olds eat out more often than any other group.)

The Restaurant Manager’s Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation by Douglas Robert Brown
(This book consists of basic cost controls, choosing of proper equipment, training employees and having effective restaurant layouts.)



magazines
 (Managing customers smartly by looking after customers who are waiting by providing drinks and earning some money(tips) at the same time.)

www.qsrmagazine.com/franchising/best-way-assemble-your-crew
(Knowing which employee suits which job best as employees play a huge role in a restaurant. If your employee is a slow, demotivated kind of person you are bound to lose some customers. But if your employee is slow but a very cheerful and happy person then it'll be a whole different situation.)




Saturday, 7 February 2015

Canteen Too Small- Empathy (Blog 2)

What is empathy?

Empathy is the experience of understanding another person's condition from their perspective. You place yourself in their shoes and feel what they are feeling.
https://www.psychologytoday.com/basics/empathy 

Since my topic is based on canteens being small, there are a few things i need to consider. For example, the stallholders and the customers.

Canteen too small
Customer's point of view -No place to sit due to limited seats, due to limited space.
                                        -Sick of queuing because canteen is so small that there is only one                                          stall.
                                        -Gulping down food because seat is being found at the very last                                              minute.
                                        -No time to eat

Stallholder's point of view -Being stressed out all the time as the queue is always so long.

(Above are all the possible thoughts i could think of.)

I feel that when a designer designs something for the very first time, you need empathy. One will only know how their design should be like after understanding people. 
Empathizing is important as it guides us to the right direction.